Last updated on 15 Oct 2025
At Rapid Rota, your privacy is important to us. This policy explains how we collect, use, and protect any personal information you provide through our website.
Rapid Rota is a healthcare technology provider offering rota planning solutions for NHS and healthcare organisations in the UK.
Company Name: Tritos Medical Ltd.
Registered Address: 33 Waringstown Road, Lurgan, Craigavon BT66 7HH
Email Contact: hello@rapidrota.com
We may collect and process the following personal data when you:
Information collected may include:
We collect this information to:
We process your data under the following lawful bases:
Your personal data is securely stored and protected. We implement industry-standard safeguards, including encryption and access controls, and we do not sell or rent your data to third parties.
We only share your data when absolutely necessary and only with:
All third parties are GDPR-compliant and under strict confidentiality agreements.
You have the right to:
To make a request, please contact us at hello@rapidrota.com.
Withdrawing consent will not affect the lawfulness of prior processing. Withdrawal of marketing consent means you will no longer receive promotional communications; it does not affect access to services.
We use cookies to improve user experience and track website usage. You can control cookies through your browser settings. See our Cookie Policy for more details.
We retain your data only as long as necessary for the purpose it was collected, unless required to keep it longer for legal or regulatory reasons.
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last updated” date.
Rapid Rota provides an optional integration with Google Calendar so users can view and synchronise their rota or shift schedules. Connection is made only after the user explicitly grants permission through Google’s OAuth consent screen.
Data Accessed When you connect Google Calendar, Rapid Rota may access:
Rapid Rota does not access, read, modify, or delete calendar events that were not created by the application, and it never retrieves attendee lists, attachments, or private event details.
Purpose of Access Google Calendar data is used solely to:
We do not use Google user data for analytics, marketing, or advertising.
Minimal metadata (calendar ID, event ID, and sync token) is stored on secure UK-based servers to support ongoing synchronisation. This information is encrypted in transit and at rest and deleted automatically when you disconnect Google Calendar or request deletion of your account data.
We do not share or sell Google user data to any third parties. Data is processed only within our secure infrastructure to deliver the calendar synchronisation feature.
You can revoke Rapid Rota’s access at any time from within the application or through your Google Account permissions page. When access is revoked, all stored tokens and related metadata are immediately deleted.
If Rapid Rota changes the way it accesses, uses, or stores Google user data, this section will be updated, and users will be notified in-app before any material change takes effect.
When you set up a department in Rapid Rota, you can choose to have us read an existing rota — pasted or uploaded as a spreadsheet — or a description of your ward written in your own words, so that your shifts, staff and staffing levels are filled in for you instead of being entered by hand.
To interpret that material we use a third-party large language model provider, Anthropic, which processes the content you supply on our behalf as a subprocessor.
The material you provide at this step may contain personal data about your staff, including their names, working patterns, contracted hours, and recorded absences. Where you paste or upload a rota, assume that anything visible in that sheet may be sent for processing.
This feature is optional and is never used unless you choose it. You can complete setup entirely without it by using the standard setup forms, which involve no AI processing at any point. Nothing is sent for processing until you actively start the setup read.
We process this data on the basis of legitimate interest in providing an accurate and efficient setup process, and, where we act as processor for your organisation, on your documented instructions under our Data Processing Agreement.
Contact Us
If you have questions or concerns about this policy or your data, please contact:
📧 hello@rapidrota.com
📍 33 Waringstown Road, Lurgan, Craigavon BT66 7HH
Last updated: 23/05/2025
This Cookie Policy explains how Rapid Rota uses cookies and similar technologies on our website, www.rapidrota.com.
Cookies are small text files stored on your device to help websites function properly and collect information about usage.
We use cookies to:
| Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the site to function properly |
| Performance | Helps us understand how users interact |
| Functionality | Remembers settings like form field values |
You can accept or reject cookies through your browser settings. Disabling cookies may impact your experience.
Contact: hello@rapidrota.com
Last updated: 23/05/2025
By using the Rapid Rota website (www.rapidrota.com), you agree to the following terms and conditions. If you do not agree, please do not use the site.
This website is operated by Tritos Medical Ltd., 33 Waringstown Road, Lurgan, Craigavon BT66 7HH.
You agree to use the website for lawful purposes only. You must not:
All content, branding, and materials are owned or licensed by Tritos Medical Ltd. and may not be reused without written consent.
We may link to third-party sites. We are not responsible for their content or data practices.
We strive for accuracy but cannot guarantee the website will be error-free or uninterrupted. Use is at your own risk.
Use of this site is subject to our Privacy Policy.
We may update these Terms at any time. Continued use indicates your agreement.
Last updated: 23/05/2025
This DPA outlines how Tritos Medical Ltd. (“we”, “us”, “our”) processes personal data collected via the Rapid Rota website in accordance with UK GDPR.
We collect data to respond to enquiries, provide demos, and improve our services.
We use the following third-party services to deliver Rapid Rota:
| Subprocessor | Purpose | Location |
|---|---|---|
| Amazon Web Services | Application and database hosting | Ireland (EU) |
| Anthropic | Optional automated setup: interpreting a rota or ward description you supply (see Privacy Policy section 12) | United States |
We will give notice of any change to this list before a new subprocessor begins processing personal data on our behalf.
We implement appropriate technical and organisational measures to ensure data security.
We retain contact form submissions for no longer than necessary, unless required for legal or operational purposes.
You may contact us at hello@rapidrota.com to exercise your rights under UK GDPR, including access, correction, or deletion of your data.
